Glaceryn Digital Glaceryn Digital Columbus, Ohio

Legal document

Terms of Service

These terms govern your use of glaceryn.digital. By browsing the site or submitting an inquiry through the contact form, you agree to them. If you do not agree, please do not use the site.

Direct contact

+1 (614) 575-6227

Monday to Friday, 9:00 AM – 6:00 PM

Mailing address

4827 Maple Grove Road, Columbus, OH 43215

What this document covers

These terms describe what you may do on glaceryn.digital, how inquiries and submissions are handled, and where the limits of our responsibility sit. They apply to every visitor, whether you are reading a page, sending a message through the form, or calling the number listed above.

  • Site use, access limits, and the conduct we expect from visitors.
  • How inquiries, quotes, and written agreements differ from one another.
  • Content ownership, external links, availability, and legal limits on liability.
  • How revisions to the terms are published and when they take effect.
Two designers reviewing an inquiry form layout on a monitor in a bright studio office

Inquiries and submissions

Information you submit through the contact form or by email is handled as described in the Privacy Policy. You are responsible for the accuracy of what you send. Do not submit content that is unlawful, misleading, or infringes the rights of others.

If the form cannot accept a submission, the phone number and email address remain available, and a reply to either reaches the same place. Nothing you send becomes public through our systems, and nothing you send is treated as confidential beyond the handling described in the Privacy Policy.

How Our Inquiry Process Works

No offer or agreement

Submitting an inquiry or receiving a reply does not create a contract between you and Glaceryn Digital.

Quotations and project terms are only binding when confirmed in a separate written agreement signed by both parties. Content on this site is informational and may change without notice.

Use of the site

You may use this site to learn about Glaceryn Digital, submit inquiries, request quotes, and contact us by phone or email. You agree not to use the site in a way that interferes with its operation, attempts to gain unauthorized access, or places unreasonable load on our infrastructure.

  • Reading

    Browse our pages, services, and published details freely. No account or registration is required to read anything on this site.

  • Inquiries

    Send one message through the form per topic so replies stay clear. Quote requests should describe the work and the timeline you have in mind.

  • Limits

    No automated scraping, no attempts to reach systems you have not been given access to, and no traffic patterns that degrade the site for other visitors.

We may restrict or suspend access if the site is being used in a way that threatens its availability or the safety of others. Where a restriction is applied, the phone number and email address remain open for a direct conversation.

Hands marking up a printed page layout with a pencil on a studio table

Intellectual property

The text, structure, and materials on this site belong to Glaceryn Digital unless otherwise stated. You may view and print pages for your own reference. You may not republish, sell, or redistribute site content without prior written permission.

If you would like to quote a page, reference a design, or share an excerpt in a publication or presentation, ask first. Permission is often granted, but it has to be asked for in writing before the material goes out.

Third-party links

The site may link to third-party websites. Those sites are not under our control, and we are not responsible for their content, availability, or privacy practices. Following an external link is at your own discretion.

When you leave glaceryn.digital, the terms and privacy notices of the destination site apply. We recommend reading them before sharing personal details anywhere else.

Availability

We aim to keep the site available and working, but we do not promise uninterrupted access. Maintenance, technical issues, or events outside our control may cause the site or its contact form to be temporarily unavailable.

If the form is down, the phone number, +1 (614) 575-6227, and the email address, [email protected], remain options during published working hours.

Disclaimer

The site is provided on an "as is" basis. To the extent permitted by law, we make no warranties about the accuracy, completeness, or fitness of site content for a particular purpose.

Pages describe services and process in general terms. Anything specific to your project, including what is included, what falls outside the scope, and what happens if plans change, is settled in the written agreement rather than on this site.

Limitation of liability

To the extent permitted by law, Glaceryn Digital is not liable for indirect or consequential losses arising from your use of the site, including reliance on informational content or inability to submit an inquiry.

This limit does not affect rights that cannot be waived under applicable law, and it does not change any obligation set out in a signed project agreement.

Changes to these terms

We may update these terms from time to time. The version published on this page applies to your use of the site.

Continued use after an update constitutes acceptance of the revised terms. Revisions are dated when they are published here, and an inquiry already in progress is handled under the terms in force when it was sent. If a change is significant, we expect visitors to review the updated page before sending anything new.

Questions about these terms

The answers below cover what visitors ask about most often. If your question is not here, send it through the contact form and it will be answered directly.

Contact Us
Does sending the contact form start a contract?

No. An inquiry or a reply to it is a conversation, not an agreement. Project terms become binding only in a separate written agreement signed by both parties.

What happens to the details I submit?

Your message is handled as described in the Privacy Policy, which explains what is collected, why, and how long it is kept. The form is used to route and answer your inquiry.

Can I reuse text or images from the site?

You may view and print pages for your own reference. Republishing, selling, or redistributing site content needs prior written permission from Glaceryn Digital.

Which terms apply if the page changes after I read it?

The version published on this page is the one that applies. Continued use after an update means you accept the revised terms. An inquiry already sent is handled under the terms in force at the time it was sent.

How do I reach a person instead of a form?

Call +1 (614) 575-6227 or email [email protected] during Monday to Friday, 9:00 AM – 6:00 PM. Both reach the same team as the contact form.

Contact

Questions about these terms can be sent through the contact form or the email address listed in the footer of the site. If you would rather talk it through, call during working hours and the same team will pick up.

Phone
+1 (614) 575-6227
Hours
Monday to Friday, 9:00 AM – 6:00 PM
Address
4827 Maple Grove Road, Columbus, OH 43215

Need the terms in writing before you send anything?

The contact page explains what to include in a message, how inquiries are routed, and which channel fits your question best. It is the fastest way to reach a person who can answer a terms or project question directly.

Related reading: the Frequently Asked Questions page covers common inquiries, and What to Include in Your Message helps you send a usable first note.